How the first contact
works.

01

Request

Contact via WhatsApp, executive e-mail or institutional LinkedIn of Aduana Prime. Response from the desk within one business day.

02

Scheduling

Conversation of approximately 30 minutes with one of the partners, in person in São Paulo or online via videoconference.

03

Initial reading

Scenario analysis, identification of what can be conducted by the desk and definition of the next step — diagnosis, project or continuous desk.

Three ways
to reach the desk.

01 · Executive E-mail

Formal request

For institutional contacts, executive presentations and formal request of a strategic conversation.

E-mail
contato@aduanaprime.com.br
02 · Direct WhatsApp

Direct contact

Direct channel with the desk team for prompt scheduling of a strategic conversation.

WhatsApp
+55 19 99661-0703
03 · Institutional LinkedIn

Aduana Prime Page

Follow institutional content and direct messages via the official Aduana Prime page on LinkedIn.

LinkedIn
linkedin.com/company/aduanaprime

Tell us your
challenge.

Briefly describe your operation or need. One of the partners responds personally — within one business day. No commercial queue, no intermediaries.

Prefer to speak directly?
WhatsApp · +55 19 99661-0703 contato@aduanaprime.com.br

For each type of demand,
a partner in charge.

The first conversation can be conducted by any of the partners — the indication below is a guide, considering the profile of the initial demand.

Strategic Demand

Julio

Partner · Business Intelligence

Reach out to Julio when: you need to assess the feasibility of a new imported product, study the real margin of your portfolio, map unexplored fiscal opportunities, or treat international trade as a strategic growth vector for your business.

Operational or Technical Demand

Vivian

Partner · Operations and Technical Execution

Reach out to Vivian when: you need to conduct an Ex-Tariff Exception, structure Drawback, import used machinery or vehicles, deal with fines or customs litigation, or take over continuous import and export operations with a senior desk.

São Paulo.
Nationwide coverage.

Aduana Prime operates from the São Paulo metropolitan area, serving clients throughout Brazil and in international operations. In-person meetings at our office or at the client's facilities, by appointment.

Address
Av. Magdalena Ferragut, 80
Suite 105 · Pinheirinho
Vinhedo · SP · 13289-324 · Brazil
Coverage
All Brazilian territory
International operations on demand
Business hours
Monday to Friday · 9am to 6pm BRT
Meetings by appointment
Aduana Prime

No intermediaries. No commercial queue.
Direct access to the desk.

This is how Aduana Prime starts every relationship.
And this is how it sustains the technical level of 35 years of operation.

Start a strategic conversation.

E-mail → WhatsApp →
Contact us